Arrrrrrrrrrrrrrggggggggggggghhhhhhhhhhh!!!!!!!!!!!!!!!
*sigh*
Try to log onto Grad Terminal as working from home today (to max out kitten snuggles while working).
Have done this a number of times. Even from NYC! Technology is cool.
Log-in not working. Unable to access my student drive with, oh I dunno, my thesis on it. Somewhat need thesis to then work on thesis.
Try a number of things. Able to access undergrad server via the “tss” (but am not undergrad so this just proves I’m getting desperate to achieve something - anything). To access Grad terminal need to use “gsts” - this is what we do. This is what I’ve done. This is what it says on the page.
Finally decide to phone uni computer “help desk” - must use quotes around “help desk” and we all know why.
Get bumped to four, yes four, different people. The uni is not that big. Not a good sign. Waiting for them to say something like “What, grad student working from home? That goes against our policy of some sort, so we’ve just deleted your accounts and your entire thesis.” I get a little paranoid at times.
Get final dude. He is confusing. I am very very verrrrry clear. Went to Remote access page, followed directions on page and on the instructional sheet I have from the uni, entered “gsts.myuni.ca” (note: my uni is not actually called “my uni” but you get the idea).
He states “no, use sts not gsts”
okay.
it works! I don’t care why! Yay!
Hmm, I’m a helpful girl. This must be frustrating for other grads - especially on a weekend who can’t call help desk (my problem is solved, they don’t need the quotation marks now).
Helpful me: “I’m just going to let you know that maybe someone would want to alter the instructions on the Remote Access page. They never say anything about sts, they just list the “gsts” option which doesn’t seem to work.
Desk help dude: “yeah, you could use gsts too”
Me: “ermm, well… the gsts hasn’t worked for me and you just said to use sts…”
Desk help dude: “yeah, use sts. What is your name. I’ll phone you back because the sts isn’t working”
Me: “No! I’m logged on! I’m happy! I just wanted to let you know the instructions on the Access page are saying to use gsts! Don’t FIX anything on my account!!”
“Desk help” dude (the quotes are back): “no, use sts. Why are you using gsts?”
Me: “because that is what all the instructions say to do!!! They state outright: Grad Students Access via gsts. I just though someone might like to look at the page and change the instructions!”
“Desk help” dude: “what access page are you talking about? Are you a current grad student? Where are you phoning from?”
Me: Aaaahhh I have to go. Thank you! Bye!
*runs away*